“My wife and I work really hard at establishing great long standing relationships with the companies we work with.” — Joseph Trusty
Joseph Trusty runs Norcal Web Designs, a family business, with his wife. During the 2008 recession, Trusty, like many others at the time, found himself out of a job. With his years of experience working with advertising agencies and marketing firms, his wife Marianne encouraged him to start a business. While he would focus on the design and development aspect of the business, she would handle client services and marketing. The rest is history.
“Fast forward ten years later, we have plenty of clients and lots of projects we are involved with,” he says. “It's enabled us to be more hands on with our family, work from home, and focus more on providing great service for our clients.”
The Trustys share a common goal of providing the ultimate services to their clients. “Frequently we talk to companies that have never had a website or have had really terrible experiences in the past. They've lost their website, their web developer was a flake, and they're just relieved to deal with stand up people that they know have their company’s back.”
But, as a small business, it can sometimes be tough to know if your intentions align with reality. The Trusty family often turns to online resources to check in on clients. Websites like Clutch are an especially helpful way to gather feedback from past engagements. In the case of Norcal Web Designs, it looks like they really deliver.
Dan Everton of Premier Pools & Spas left one such Clutch review. “Joe [Trusty] is knowledgeable and delivers cutting edge online marketing,” he says.” “He provides great customer service, is honest, and most importantly, he’s a great person.”
The company is dedicated to being a trustworthy asset that drives success for their clients. Remember, The Trustys forged Norcal Web Designs in the wake of a national crisis. Now, as the country faces another difficult moment, they’re placing a special emphasis on using their own experience to guide others through this hardship.
“Many business owners have been forced to shut their doors. Folks everywhere are trying to make sense of how to do business online, work remotely and market themselves.” To combat the uncertainty associated with starting online businesses, Joseph and Marianne teamed up to write 100 Great Resources to Start Your Business Online. They hope it can be a valuable tool for anyone going through what they went through years ago.
To let you in on one of Norcal Web Design’s secrets: they highly recommend using sites mentioned above, like Clutch, and it’s sister site, The Manifest. Both are databases that their potential customers are using to find top businesses to connect with, so they make sure that their company is listed among them.
Above all, the Trustys want you to know that they have your best interests in mind. If you’re looking for a web development and design company to help elevate your company to the next level, trust Norcal Web Designs to get the job done.